So, get this. Our company has been with Windstream for several years and we have 7 phone lines. We no longer need 7 phone numbers, except Windstream tells us that according to our contract with them, we’re locked into a certain number of line. Fortunately, our contract is ending soon, so we can switch carriers.
Well, you would think that would be fine. We found another very reliable carrier, that will charge us less than 1/3 of what Windstream is charging us and now we are told that we can’t keep our phone number? What do you mean we can’t keep our phone number? This is the number that our business has used for several years and now you are telling me that if I switch phone service, that I can’t keep my phone number?
Basically, we’re screwed. Windstream will not allow us to disconnect 4 of the numbers that we no longer need and they’re holding us hostage by telling us that if we move to AT&T, we can’t take our phone number with us.
They’ve agreed to have a saleperson sit down with us to discuss our account and see what they can do for us.
Doesn’t that suck or what????????
An update will follow after meeting with their salesman.
