The Angry Blonde

I keep getting these phone calls on my cell phone. I have to wonder if others are too, in fact, I’m certain they probably are.

So this call pops up and it’s a blocked number. Unfortunately, my Mom’s number always shows up as private, so I have no choice but to answer the call. At first it’s a recording with a woman’s voice stating it is my final call (I’ve had dozens of “final” calls) before they close the file on my account and before I lose the opportunity to lower my credit card rates. You are asked to press 1 to speak with a friendly credit specialist. Yes, the recording specifies the person on the other end of the phone will be friendly.

I press 1 and get someone name Darryl on the phone and he asks for if I am speaking to him because I want to lower my credit rates. I ask him what the name of his company is and he tells me “Account Services” so I ask for which account and he tells me all of my credit card accounts. I ask him how he knows if I have any credit card accounts and he tells me that Visa and Mastercard report if I have accounts or not. So I inquire as to whether that is breaking my privacy rights and he responds with asking if I want to lower my rates. I ask him for the phone number of his company and he says that is reserved for their clients, so I say “Well, if you are calling me, then obviously you are working with my credit card companies, so wouldn’t that make me a client?” I again ask for his phone number and he again refused, so I told him to take me off his list and not call me again, or I will report the company.

Several hours later, another phone call…this time it’s Travis. I ask Travis the name of his company, he tells me he is calling from Account Services. I ask where his company is located and he comes right out and says “I am not telling you that.” Obviously Travis (if that’s even his real name) knows he is doing something wrong. I ask him why he is calling me, he, unlike the promise of the pre-recorded voice, is not so friendly and yells at me, telling me that he is here to help me and not hear me complain and he promptly hangs up on me,

Unfortunately, I doubt this will be the last phone call I receive from Account Services. I did some googling and found there are numerous people who are complaining about the same continuous phone calls from Account Services and that it is a credit card scam. I think I am going to have to call the Florida Attorney General office.